Here is a surprising statistic: Only slightly more than half of American small businesses have a website....
It’s time to take a hard look at your customer service strategy. With deadlines, tight schedules, and the stress of running a business, one of the first areas to be neglected is often customer service. Don’t let it slip! Custome...
Is your hospital serious about customer service? It’s often taken for granted in the healthcare industry that customer service comes naturally. Basic friendliness and concern for your patients is the nuts and bolts of good customer service,...
What does your hospital’s 2015 marketing strategy look like? Umm... you don’t have one? Well, it’s time to get serious about developing a strategy to improve your hospital’s marketing plan! As someone who spends a lot of tim...
First impressions matter! Your hospital’s website is often the first thing patients see when they are looking for a healthcare provider online. Since more people are turning to the web for information, your website is often the first point ...
If you're just getting started with online social networking or simply want to become familiar with us and Steve, check us out on the social networks below.
